Shipping
The orders are shipped only during business days (Monday- Friday, excluding the national holidays in India).
During festive season, the orders can take longer to ship and deliver. We apologise for any inconvenience caused.
We offer standard shipping for all our products.
The shipping and handling charges depends upon the delivery destination and are calculated during the checkout.
Once the order is shipped, our administrative team will send an email with the tracking number.
Delivery
There is no fixed delivery time or duration and depends upon the products ordered and the chosen shipping method.
For the Products that are in stock:
Orders from the European Union are processed and shipped within 5-8 working days after the payment is approved.
International orders except European Union are processed and shipped within 7-15 working days after the payment is approved.
For the products that are not in-stock:
The manufacturing of products may take up to 2 weeks depending upon the work load.
If you need any information, email us at info@tridentinternational.org.in with your name, product name and order number.
Cancellations
Email us at info@tridentinternational.org.in for any cancellation requests with your name, product name and order number. Please note that the orders placed can only be cancelled within 24 hours of your initial purchase. After 24 hours, you will not be able to cancel it.